PRIVACY

Menorcapartamentos is committed to protecting the privacy of its users and ensuring that the processing of personal data is carried out in full compliance with Regulation (EU) 2016/679 (GDPR) and applicable national data protection regulations.

By using our website or services, you accept the terms of this Privacy Policy.

We invite you to read it carefully.

1. Data Controller
The data controller is:
Menorcapartamentos
Registered office: [Insert address]Email: info@menorcapartamentos.com
Telephone: +34 623 26 40 87

2. Data Collected
We collect only the data strictly necessary to provide our services and improve the user experience.
This data may include:
Personal data: name, surname, email, telephone number, address.
Data relating to bookings or service requests.
Technical browsing data: IP address, browser type, operating system, pages visited (automatically collected through cookies or analytics tools).
We do not collect sensitive data (racial origin, religious beliefs, health data, etc.) unless you have given your explicit and justified consent.

3. Purpose of processing
Personal data is used to:
Manage requests for information, contact information, or quotes.
Provide requested services (property management, rentals, maintenance, etc.).
Manage commercial or promotional communications only with your explicit consent.
Improve the quality of service and user experience.
Comply with legal, tax, or administrative obligations.

4. Legal basis for processing
Data processing is based on:
Performance of a contract or pre-contractual measures.
Legal obligations to which the data controller is subject.
Explicit consent from the user, when required (e.g., subscribing to newsletters or marketing).
Legitimate interest of the data controller for security purposes and service improvement.

5. Data Processing Methods and Security
Data is processed using electronic and paper-based tools, adopting appropriate technical and organizational security measures to ensure protection against unauthorized access, loss, destruction, or unauthorized disclosure.
Menorcapartamentos uses servers and service providers that comply with European security and privacy standards.

6. Data Retention
Personal data is retained only for the time necessary to achieve the purposes for which it was collected, and in any case no longer than the limits established by applicable regulations or contractual terms.
Upon expiry, the data will be securely deleted or anonymized.

7. Data Communication and Transfer
Personal data may be disclosed to:
Trusted collaborators and service providers (e.g., maintenance, cleaning, tourism partners).
Competent authorities in the event of a legal obligation.
Partner companies (e.g., Menorca4You, Menorcars360) only for purposes strictly related to the requested services.
The data will not be transferred or sold to third parties for commercial purposes.

8. Cookies and Tracking Tools
The site may use technical and analytics cookies to improve navigation and monitor performance.
For more details, see the dedicated Cookie Policy.

9. User Rights (Articles 15-22 GDPR)
Users may exercise the following rights at any time:
Access their personal data.
Request rectification or erasure.
Restrict or object to processing.
Request data portability.
Revoke any consent previously provided.
To exercise these rights, simply send a written request to:
problem@menorcapartamentos.com
The data controller will respond within 30 days.

10. Changes to this Policy
Menorcapartamentos reserves the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with the updated revision date.

11. Contact
For questions or requests regarding privacy, you can contact us at:
Email: info@menorcapartamentos.com
Phone: +34 623 26 40 87